Strata Community Association (NSW) Professional Standards Scheme
StrataEze is a proud member of the SCA (NSW), the peak body for the strata sector in NSW, representing 2,000 strata managers.
The NSW Government, under the Minister for Better Regulation and Innovation, Kevin Anderson, approved a Professional Standards Scheme. This formal recognition by the NSW Government is the first of its kind for the property services sector in Australia and an exciting time for members of the SCA (NSW).
The scheme was approved for an initial period of 5 years, commencing from 1st July 2021. The Professional Standards Council approved the scheme for a further three-year term, starting on 1 July 2026.
The renewal reinforces a continued commitment to strengthening consumer protections and maintaining high professional standards across the strata management industry in New South Wales.
What does this mean for you?
At the forefront of this scheme is a further commitment to consumers to ensure high professional standards across the strata industry in NSW. This aligns with various other initiatives across NSW, including the NSW Government plan to rebuild the construction sector and restore confidence and professionalism.
The Professional Standards Scheme will bring to our clients a range of benefits, including:
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In addition to our internal complaints handling process, the Professional Standards Scheme brings a further robust and independent complaints handling process, ensuring clients can be assured of an independent review and response.
The SCA (NSW) will oversee and self-regulate the conduct of all members within a structured professional framework.
An increase in Continual Professional Development (CPD) requirements for Strata Managers and Licensees in Charge ensures the industry remains up to date, educated, and aware of its ongoing responsibilities to the consumer.